privacy policy

As an ILD Corp. ("ILD" or "we") customer and/or a visitor to our website, your privacy is important to ILD. This statement outlines how ILD handles information disclosed in conjunction with use of the ILD Websites, including what type of information is gathered and tracked, how the information is used, and with whom the information is shared.

By becoming a registered user with ILD, by requesting any of our free newsletters or bulletins, by purchasing or using any of our services, or by otherwise utilizing the ILD Websites, you agree to the use of the information you disclose to us, including without limitation, your personally identifiable information, in accordance with this policy.

The Policy

The ILD Website Privacy Policy (this "Policy") applies to all websites provided by ILD, namely, ILDcorp.com news, information, products, advertising and directory websites, including, but not limited to, ILDcorp.com, ILDpayments.com, ILDcallcenter.com, ILDtelecom.com, ILD Teleservices, ILD Teleservicesnews.com, www.ILDteleservicesblog.com, 800rollcall.com, and www.ILDbnc.com (collectively, the "ILD Websites").

Changes to this Privacy Statement

ILD may revise this Policy at any time, in its sole discretion. In addition, from time to time, ILD may use customer or registered user information for new purposes not previously disclosed in this Policy. If our information practices change we will post the policy changes here to notify you of these changes, and if appropriate, provide you with the ability to opt-out of any new uses of your personally identifiable information. You should periodically review this Policy for any such changes.

WHAT INFORMATION DOES ILD GATHER AND/OR TRACK ABOUT YOU?

Personally Identifiable Information

ILD Services: When you register for any ILD Corp. services, ILD requires that you provide us with personally identifiable information, including without limitation, your full name, e-mail address, contact information, and a unique subscriber login. ILD may also require you to provide certain demographic information (e.g., whether you are a telecom provider or agent and for what type of entity you work). We will use this information for the purpose of fulfilling your request, including contacting you if we have trouble processing your request. You must also agree to any terms and conditions that are applicable to the particular service for which you register.

E-Newsletter: When you subscribe to ILD e-mail information bulletins, ILD requires that you supply your name and e-mail address so that we may send the bulletins to you.

Service Related Announcements: When it is necessary to do so, we will use your personally identifiable information to send you service related announcements regarding the ILD Websites or any services for which you have registered. An example of a service related announcement is a notification of a major change to the service or scheduled maintenance downtime for the ILD Websites. Generally, you may not opt-out of service related announcements, and if you do not wish to receive such announcements, you must deactivate your account with ILD.

Non-personally Identifiable Information

ILD may also gather non-personally identifiable information, which may be used by ILD and/or shared with third parties. This information does not personally identify you but may assist us in improving the services we offer. Generally this information is collected through "traffic data" and may entail the use of "cookies," "IP addresses," or other numeric codes used to identify a computer. ILD does not link any of this non-personally identifiable information to any of your personally identifiable information.

While ILD may log IP addresses which indicate the location of your computer on the Internet for systems administration and troubleshooting purposes, ILD does not log IP addresses to track your session. At the present time, ILD does not make use of cookies in conjunction with operation of the ILD Websites.

WITH WHOM DOES ILD SHARE YOUR INFORMATION?

ILD takes the privacy of its customers seriously. With the exception of Service Related Announcements, discussed above, and the situations discussed below, we provide you with the ability to specify how we use your personally identifiable information by use of our opt-out procedures, as described in greater detail below.

ILD may, on occasion, choose to share your personally identifiable information with select third parties whose products or services ILD feels may be of interest to its subscribers. While many of our subscribers find these e-mail promotions valuable, if you prefer not to have your personally identifiable information shared with the third parties we select, please see the opt-out procedure below.

Service Updates and E-Mail Promotions: Using the contact information and e-mail addresses you provided during registration, ILD periodically sends promotional messages to notify its users about services offered by ILD and to notify users of new features or changes that may be made to the services. If you prefer not to receive such promotional e-mail, please see the opt-out procedure below.

Your personally identifiable information may be shared with third parties, regardless of your opt-out status, in the following instances:

Compliance with Law: ILD may disclose personally identifiable information if it is required to do so by law and when it believes that such action is necessary to protect ILD's rights and legitimate business interests or necessary to comply with a judicial proceeding, court order or legal process served on ILD.

Vendors: ILD may on occasion use third party vendors to assist it in performing its business functions, such as mailing statements to subscribers, editing user lists, and providing customer service. Personally identifiable information may be shared with these third party vendors for purposes of allowing them to perform their assigned functions.

Organizational Changes: In the event ILD undergoes a business transition such as a sale, merger, consolidation, change in control, transfer of substantial assets, reorganization or liquidation, ILD’s accumulated customer information, including your personally identifiable information, will be treated as an asset and, like other business assets, subject to transfer to or acquisition by a third party.

Correspondence with ILD: Any correspondence that you send to ILD, such as e-mails or letters, and any correspondence other users or third parties send to ILD about your activities or postings on the ILD Websites, will be collected and stored in a file specific to you. All submissions to ILD become property of ILD.

HOW IS THE INFORMATION USED BY ILD?

In addition to the uses described above, ILD may use your information for the following purposes:

Statistical Analysis: ILD may perform statistical analyses of user behavior in order to measure interest in the various areas of the ILD Websites. This analysis will be used for purposes such as product development. We may share the results of this statistical analysis, in aggregate form without any personally identifiable information, with third parties.

Account Maintenance: ILD may utilize the contact information you provided at registration, such as your telephone number and e-mail address, to contact you regarding your account status or changes to the subscriber agreement, and to confirm your registration. This analysis will be used for purposes such as product development or measuring the effectiveness or type of use of a particular section of the website.

LINKS TO OTHER WEB SITES

The ILD Websites contain links to third party websites that are not owned or controlled by ILD. ILD does not review and is not responsible for the content or the privacy policies of websites to which the ILD Websites may link. This Policy applies solely to information collected by ILD on the ILD Websites. You are encouraged to review the privacy policies of all websites to which you link from the ILD Websites.

GOVERNING LAW AND A SPECIAL NOTE ABOUT NON-U.S. USERS

All users, including those users who access the ILD Websites from a country other than the United States, agree that the laws of the United States, the State of Florida shall govern any dispute, including those arising from ILD's use of personally identifiable information or otherwise relating to this Privacy Policy.

OPT-OUT PROCEDURES; CORRECTIONS AND CANCELLATIONS

If you are a registered user with ILD, you may manage your promotional e-mail preferences by opting-out of certain types of e-mail contact from ILD (except for those contacts specified in this Policy from which you may not opt-out) and from having your personally identifiable information shared with third parties. Should you wish to make or change any such opt-out selections, send an email with the details of your request to info@ildmail.com.

If you are a direct ILD customer or an ILD agent, when you have a change in your personally identifiable information, or if you no longer desire to receive our services or any portion of our services, you may notify us by sending an email with the details of your request to info@ILDmail.com or by contacting customer service. We reserve the right to take reasonable steps to confirm the new information or cancellation of services, including, by contacting you directly.

If you are a customer who obtains ILD's services through one of ILD's agents, you must contact your agent in order to change your personally identifiable information or to cancel or change the services for which you are registered.

GENERAL TERMS AND CONDITIONS

We may prohibit or enjoin any conduct or use of the ILD Websites that restricts or prevents other users from using the ILD Websites, and we have the right to deny access to anyone that we deem unfit to use the ILD Websites for any reason. Notwithsta nding the above, we have no obligation to monitor the use of the ILD Websites, but we reserve the right to do so.

ALL INFORMATION ON THE ILD WEBSITES IS PROVIDED "AS IS" AND WE MAKE NO WARRANTY OR GUARANTEE, EXPRESS OR IMPLIED, ABOUT THE ACCURACY, COMPLETENESS, TIMELINESS, OR CORRECTNESS OF THE INFORMATION AND MATERIAL CONTAINED ON THE ILD WEBSITES. WE EXPRESSLY DISCLAIM ALL WARRANTIES REGARDING THE ILD WEBSITES, THE MATERIAL AND INFORMATION ON THE ILD WEBSITES OR YOUR ABILITY TO ACCESS AND USE THE ILD WEBSITES, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

When you are using the ILD Websites, information that you submit will be transmitted via the internet and such transmission is beyond the control of ILD. ILD assumes no liability for or relating to the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the ILD Websites.

Nothing on the ILD Websites shall be deemed to create any contract between us and you or to give you any rights against us for damages of any kind, whether direct, indirect, or consequential. Under no circumstances shall ILD, its subsidiaries, affiliates, officers, directors, employees, agents or representatives be liable for direct, indirect, incidental, special or consequential damages that result from the use of or the inability to use the ILD Websites, even if we have been advised of such a possibility. If you are dissatisfied with any materials or information provided on the ILD Websites, your sole and exclusive remedy is to discontinue using the ILD Websites.

QUESTIONS

If you have any questions regarding this Policy, please contact us at:

ILD Corp.
5000 Sawgrass Village Circle
Suite 30
Ponte Vedra Beach, FL 32082
Phone: 1.888.453.2666
E-mail: info@ildmail.com

Contact Us | Privacy Policy | Consumer Guide | Site Map