ILD Teleservices Enhances Merchant Platform to Limit Unbillable Exposure

10/14/09 | Ponte Vedra Beach, FL


ILD Teleservices, a nationwide leader in alternative payment processing services, today launched the latest version of its online transaction processing system. This upgrade, which includes a new merchant alert module, is the first of many to come in a suite of analytical data available to merchants.

By letting consumers charge recurring monthly fees such as Internet access to their phone bill, ILD Teleservices’ flagship Bill to Phone service enables merchants to capture more prospects with an alternative payment method (APM).

Merchants who process phone-billed charges with ILD Teleservices can access a hosted billing and collections management tool (, which combines alternative payment technology and billing analytics. This latest system enhancement -- accessible from the merchant dashboard -- uses historical performance data and trending to improve ILD’s merchants’ returns.

“As demand grows for alternative payment methods and as the list of phone-bill approved services multiplies, developing tools to manage data and improve results for merchants is an ILD priority,” said Dennis Stoutenburgh, ILD President and COO. “We realize that all sendback files are not the same, so these new risk segmentation capabilities provide increased visibility into critical business trends and enable quick corrective action prior to processing to limit a merchants exposure.”

By acting on this data prior to billing, merchants can quickly correct potential chargeback issues and improve the overall return on their marketing investment. The new release of ILD Teleservices billing and collections management tool also includes new service type classification enhancements for the digital industry.

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